The Member Services Department is responsible for designing and marketing PBA membership recruitment and retention programs, identifying member needs and developing and implementing benefits and services to meet those needs. Member Services representatives answer questions and assist in providing service to members and prospective members. The Law Practice Management Hotline, association marketing services and PBA Lawyer Referral Service are administered through this department.
Lauren R. Derrick
Membership/Marketing Manager
800-932-0311, Ext. 2208
Lauren.Derrick@pabar.org
Fax: 717-238-4134
Coleen J. Jones
Member Services Representative/Communications Assistant
800-932-0311, Ext. 2254
Coleen.Jones@pabar.org
Fax: 717-238-4134
Lisa M. Jones
Member Services Representative/Receptionist
800-932-0311, Ext. 2211
Lisa.Jones@pabar.org
Fax: 717-238-4134