Positive Client Relationships

The PBA Client and Community Relations Committee is pleased to provide The Hornbook on Developing and Maintaining Positive Client Relationships. The Hornbook is designed to provide a compilation of examples and strategies for making your law practice a quality business. It is filled with helpful tips on effective billing practices, maintaining your clientele, good and bad lawyer advertising, returning phone and e-mail messages and public relations. A new section on equipping your law office with 21st century technology also has been added. Whether you have been in practice 20 years or just two, The Hornbook is a staple for every law office.

To order your copy of The Hornbook, visit the PBA Store. The Hornbook is available to PBA members for $11.50/copy and to nonmembers for $16.50/copy